Your Health

Keep up with the latest health and wellbeing news

October Newsletter 2023


Health and Safety

From Monday 2 October we will no longer be asking all Patients and Visitors to the practice to wear masks in our medical centre and waiting room unless they have symptoms of flu/coughs or colds.

If you do have symptoms, you are welcome to come into the waiting room but we ask that you wear a mask for the comfort and wellbeing of others. If you do not want to wear one, you are very welcome to wait in your car and call our reception team to advise them you are here for your appointment and the clinician will come out to get you when they are ready for you, and take you directly to their clinical room.

In-House Practice Patient Experience Survey 9 – 13 October

We will be holding our annual patient survey 9 – 13 October. If you are in the practice having a consult with either of our nurses or doctors during this week, please take the time to complete one of these survey forms – these are completely confidential and the feedback you provide is invaluable to practice quality improvements.

Health and Wellbeing Promotion

Visit Toi Te Ora Public Health website for local, national and international events relating to health and wellbeing. Below are some events coming up over the next quarter.

October | Oketopa

  • Breast Cancer Awareness Month
  • Health Literacy Month
  • 1st International Day of Older Persons
  • 10th World Mental Health Day

November | Noema

  • Movember’ Men’s Health Month
  • 14th World Diabetes Day
  • 25th International Day for the Elimination of Violence against Women

December | Hakihea

  • 1st World AIDS Day
  • 3rd International Day of Disabled Persons
  • 18th International Migrants Day

Christmas/New Year Opening Hours

During the Christmas/New Year period we will be closed on the following days.

  • Christmas Day – Monday 25 December
  • Boxing Day - Tuesday 26 December
  • New Year’s Day – Monday 1 January 2024
  • Day after New Year’s Day (observed) Tuesday 2 January 2024

For all your urgent afterhours/public holiday medical and accident healthcare needs, please go to Lakes Prime Care (07 3481000) or Te Whatu Ora Lakes - Rotorua Public Hospital.

Repeat Prescriptions – Remember to get your repeat prescription in early for the Christmas/New Year break – don’t leave the rush to the last minute.

Repeat Prescriptions usually take 48 hours if received before 4pm on the day.

Patient Communication

Noho ora mai
Your Healthcare Team at Westend Medical

As this is our last practice newsletter for the year, we wish you and your whanau a happy and safe Christmas. Mere Kirihimete.


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