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March Newsletter

News

Kia Ora and welcome to your newsletter

Health Service Update - Covid-19

The Covid-19 status level can change at any time, in any region.

It is important that you do not come into the practice unless you have an appointment. If you are unwell – stay home

Please continue to practice social distancing, good hand hygiene, coughing and sneezing into your elbow.

Do not come into the practice unless you have an appointment – Call reception to make an appointment (or email if not urgent), call our repeat prescription line to order a repeat prescription or test result line and leave a message.

Please sign in with the NZ Covid Tracer App located just inside our front door and the pharmacy entrances. We also have a manual service available for patients who do not have the app.

Covid-19 Testing – please call reception and we will advise what to do next or you can contact Health line 0800 358 5453.

Covid-19 testing stations are open – call us if you are unsure of the location and opening hours.

For the latest Covid-19 updates – visit the Ministry of Health (MOH) website

Please check media outlets or the MOH website for updates on when the Covid-19 vaccinations will be available for roll-out nation-wide.

Staff Updates

Doctors:
We are very pleased to announce the appointment of a new GP. Dr Zunaira Arshad joined our practice from Wellington on 9 February.

Dr Christine Ware will be retiring 19 March this year. Dr Ware has been practicing for nearly 35 years and she will be greatly missed not only by her many patients, family and whanau but also by the management and staff here at Westend Medical.
We wish her well in her retirement.

Dr Ware’s patients will have the opportunity to re-register with Dr Arshad.

Health Promotion Updates

March
March 21 – International Day for the Elimination of Racial Discrimination
On this International Day, UNESCO calls on everyone to mobilize for equality and dignity and to adopt the aphorism of former United Nations Secretary-General Kofi Annan: “Our mission is to confront ignorance with knowledge, bigotry with tolerance.
Racism, can, will and must be defeated”.

April
April 28 – World Day for Safety and Health at Work
This day is celebrated annually on 28 April to promote the prevention of occupational accidents and diseases globally.

Patient Nation-wide Experience Survey

8-21 February 2021

Our practice participates in these nation-wide survey’s to find out what your experience with health care is like and how you’re overall care is managed. Taking part is voluntary, you can choose to say no. If you take part, your responses will be anonymous and your privacy protected throughout. We will share your contact details, including email address and mobile number, only so that you may receive an invitation to complete the survey online.

By taking part in the survey, you would be helping to improve care and access to health services in local communities across New Zealand.

Please talk with one of our friendly reception team for further information.

These surveys are also available in Te Reo.

Administration

Please note: due to most banking institutions no longer accepting cheques, from 1 April 2021 cheques will no longer be accepted at this practice.

We continue to offer payment via; Direct Credit, Eftpos, Cash or Credit Card (credit card fees may apply).

We also offer automatic payment options. Forms and further information is available at reception.

Patient Communication

Please remember to update your contact details with our reception team at westend@raphs.org.nz, or 07 3501193 and let us know how you would like to continue to receive all your communication from us.

If you would like to comment on anything in this newsletter, please contact our Practice Manager, Linda Hutchison: linda.hutchison@raphs.og.nz

Ngā mihi nui
Your Team at Westend Medical

 

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